Closing The Sale & Dealing With Objections
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Closing The Sale & Dealing With Objections

Training Description
Closing the Sale and Dealing with Objections.This course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course also includes effective methods of dealing with customers' objections and indecision.

The Course Suits
Any person involved in the final stages of the sales process.

Training Benefits
20+ types of closing strategies
Greater confidence in handling objections positively
Understanding the customer's motivation
Overcoming customers' objections to the price
Individual sales issues discussed and resolved

Course Timetable
09:30 - 09:45 Coffee & Course Objectives

09:45 - 10:45 Task 1

10:45 - 11:30 3 ½ Steps To Selling
(Establishing Interest & Prospecting, Presenting, Closing, Keeping the Doors Open)

11:30 - 12:00 Types of Closes
(23 closes are analysed)

12:00 - 13:00What Type of Closer Are You?
(Personal test)

13:00 - 14:00 Lunch

14:00 - 14:30 Task 2

14:30 - 16:30 Dealing With Objections Effectively
(Types of objections, pre-handling objections, answering objections)

16:30 - 16:45 Summary & Action Plans Agreed
 
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Key Details
Duration1 day
 
£425
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).