Citrix Presentation Server 4.5: Support
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Citrix Presentation Server 4.5: Support

Introduction:
This course provides learners with the skills necessary to monitor, maintain and troubleshoot network environments running Citrix® Presentation Server™ 4.5 software. Learners are introduced to the tools used to monitor the Presentation Server farm, record farm activity and generate reports. In addition, learners take away the skills needed to maintain data and server integrity and to scale, optimize and troubleshoot the Presentation Server farm.

Audience:
This course is intended for IT professionals, such as server, network, system and help desk administrators familiar with Microsoft® Windows Server™ 2003 environments. System engineers, analysts, consultants, architects and Citrix Solution Advisors are appropriate candidates for this course.

Certification Preparation:
This course prepares learners to take the 1Y0-264 Citrix Presentation Server 4.5: Support exam, a requirement for the Citrix Certified Enterprise Administrator (CCEA) for Citrix Presentation Server 4 certification.

Prerequisite:
The following are preparatory recommendations for this course:
- Working knowledge of Microsoft Windows Server 2003 with Terminal Services
- Working knowledge of the architecture and administrative tasks associated with Citrix Presentation Server 4.5
- CTX-1455CW Citrix Common Management Platform 4.5: Administration
- CTX-1255AW Citrix Presentation Server 4.0: Architectural Overview
- CTX-1259AI Citrix Presentation Server 4.5: Administration

Course Materials:
The student kit includes a comprehensive workbook and other necessary materials for this class.

Topic Outline:
Provided is the topic outline for CTX-1264AI.

Supporting Presentation Server o Presentation Server Components
- Presentation Server Communication
- Services Used by Presentation Server
- Monitoring and Support Tools

Monitoring the Server Farm
- Server Farm Monitoring
- Session Information
- Session Management Options
- Metrics, Alarms and Alerts
- Health Monitoring and Recovery
- Command-Line Utilities
- QUERY Commands
- DSMAINT Command

Optimizing and Troubleshooting the Server Farm
- Server Capacity
- Network Optimization
- Server Farm Optimization
- Server Farm Troubleshooting

Supporting the Data Store
- Data Store Access Methods
- Data Store Monitoring
- IMA Service Monitoring
- Database Tools
- Data Store Maintenance and Optimization
- Database Troubleshooting

Optimizing and Troubleshooting Clients
- Client Connection Process
- Troubleshooting Session Initialization
- Citrix Application Streaming Sessions
- Troubleshooting Streaming Sessions

Supporting Published Applications
- Application Loading
- Application Optimizations
- Virtual Memory Optimization
- Application Monitoring
- Server Resource Monitoring
- Application and Network Configuration Monitoring
- Security Configuration Monitoring
- Application Compatibility
- Application Test Environment
- Application Troubleshooting

Managing Policies
- Active Directory Policies
- Active Directory Policy Management
- Citrix Policy Management
- Troubleshooting Policies
- ICA Client Policy Configuration

Optimizing and Troubleshooting Printing
- Print Optimization
- Printing Path for Auto-Created Printers
- Print Server and Driver Settings
- Universal Printing

Optimizing and Troubleshooting Web Interface
- Web Interface Communications
- Web Interface Configuration Methods
- Web Interface Configuration Server 2
- Web Interface Site Structure
- Web Interface Security
- Client to Web Interface Communication
- Web Interface to Presentation Server Communication
- Client to Presentation Server Communication
- Web Interface Troubleshooting
- Authentication Troubleshooting

Optimizing and Troubleshooting Secure Gateway
- Secure Gateway Components
- Secure Gateway Connection Process
- Secure Gateway Monitoring
- Secure Gateway Optimization
- Digital Certificates
- Secure Gateway Troubleshooting

 
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Key Details
Duration3 days
 
£538.20
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).