Caring for Your Customer
Categories: Customer Service
This half day fully interactive event has been designed to cover the main principles of providing great customer service, using light-hearted exercises and discussion, to ensure delegates' maximum interest and learning potential.

By the end of the event, delegates will have;
• Appreciated the importance of great customer service from their point of view, the customer's and the company
• Reflected on how the attitude and qualities of an individual is the key to providing excellent customer service
• Considered the differences between good and excellent customer service provision
• Examined their own approach to customer service delivery and identified areas for improvement

All delegates attending this event will receive a full colour reference pack to take away.
This course is due to run at the Brook Meadow Hotel in South Wirral. The course will begin at 9.30 with refreshments served from 9.15. The course will finish around 12.30 followed by lunch.
 
Course Dates
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Key Details
Provided by:
TFS Training Consultants


 
Duration0.5 days
 
£110
per delegate