Business Skills for Administrators
Need course dates or locations to suit you? CLICK HERE TO SEND ENQUIRY...  
Business Skills for Administrators

Training Description
The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working day. During the day delegates will also take a look at certain legislation that may effect their working environment.

This training course is available throughout the UK.

CPD Value 5.5 Hours

CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).

People who attended the Business Skills for Administrators also attended the following:

Personal Organisation Skills for Secretaries & PAs, People Management Skills for Secrataires and PAs

The Course Suits
Anyone in an administrative role wishing to improve their business skills.

Training Benefits
- Expertise in dealing with interruptions
- An understanding of how tasks can be better organised, delegated or eradicated
- An understanding of the Data Protection Act and Health and Safety Issues
- An understanding of how behaviour affects good working relationships
- An understanding of how to set clear communication objectives
- How to plan internal and external communication

Course Timetable
09:30 - 10:00 Coffee & Course Objectives

10:00 - 11:15 Organisational Skills (works styles, routine planning and prioritising time management)

11:15 - 11:30 Coffee

11:30 - 13:00 Time and Self-Management (Handling paperwork/saying 'No'/giving and receiving instructions)

13:00 - 14:00 Lunch

14:00 - 14:15 An Overview of the Data Protection Act

14:15 - 15:00 Health & Safety quiz

15:00 - 15:15 Tea

15:15 - 16:30 Being an Effective Communicator as well as Administrator (identifying key skills/listening and questioning technique/body language/handling difficult situations)

16:30 Summary & Action Plans Agreed


 
Need course dates or locations to suit you? CLICK HERE TO SEND ENQUIRY...  
My Location
Results for location are highlighted in the table below. Click here to remove highlight
The course either has new dates in data loading, or is only run as a dedicated or In Company course.
Tools
 
Key Details
Duration1 day
 
£425
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).