Business Management
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Business Management

Developing senior management skills

3 Days - Residential

A course for experienced managers, designed to equip individuals with the business management skills needed for a senior management position. The programme covers the issues facing senior managers in today’s competitive and widening market environment.

Programme Contents
The Senior Manager Today
- Key Characteristics and Skills Needed
- Challenges Businesses Face
- Managerial Attributes
- Leadership Dimensions
- Qualities of Leaders
- Situational Leadership
Strategic and Business Planning
- Strategic Planning and Why
- The Planning Cycle
- Developing a Strategy and Business Plan
- Business Planning Tools
- Managing Specific Business Challenges
- Analysing and Managing Risk
- Cascading the Plans for Action
- Managing Change
- Role of Project Management
- Critical Success Measures
The Three Fundamental Levels of Management
- Which Level Do You Operate On?
- Practical Application
Recruiting the Right Staff
- The Recruiting Process
- Using Competencies and Selection Scoring
- Interviewing Techniques and Selection
- Validating the Recruitment Process
Getting the Best from Staff
- The Need to Develop People for High Performance
- Identifying Training Needs
- Setting Development Plans and Monitoring Progress
- Role of the Manager in Staff Motivation
Importance of Communication
- Key Communication Skills
- Making the Most of Meetings
- Power of Positive Language
Assessing and Monitoring Performance
- Setting Clear Objectives and Targets
- Assessing and Appraising Staff
- Feedback and Monitoring
- Dealing with People Problems
- Discipline Measures
Action Planning

You will get from this course:
1. A thorough understanding of what it means to be a senior manager today
2. Strategic thinking and planning skills
3. Advanced people management skills
4. Practical experience of dealing with complex issues and making difficult decisions
5. Expert advice and stimulation to inspire your performance
6. A Course Certificate
7. A CD of up to date self-development and reference materials to reinforce your learning
8. On going support via e-train, Spearhead’s scheduled e-communications of additional tips and advice to sustain your motivation and support your personal development when you are back at work
9. Access to the Spearhead telephone Help-line so you can get individual post-course support from your tutor when you want it

Description of Course:
It is sometimes assumed that if you have been a manager for any length of time then progression into a more senior role is both natural and easy. This is simply not true. There are many challenges associated with a senior management position that require managers to acquire new knowledge and develop new skills. This three day residential management training course is designed to address these areas. It is specifically for experienced managers thinking of moving into a more senior role. The course provides a structured in-depth review of the key management areas relevant to those who will be managing at a senior level.

The course is led by our most senior tutors. These tutors bring their wealth of practical experience in working at senior management positions to the course.

The course is designed to provide essential knowledge and skills development to fully equip managers so they are able to handle the challenges associated with a more senior management role. It is the obvious choice for the successful manager who recognises the benefits of continuous personal improvement. Organisations will also find this a useful course to use to supplement their own internal management development programmes.

The course uses discussions, specially designed case studies and a variety of exercises to review of modern senior management techniques. Specific skill development exercises are included to provide opportunities for delegates to practice selected key skill areas and to hone their existing management skills.

During the programme delegates are challenged to critically assess their personal strengths and weaknesses and so identify actions for continuous improvement. Learning diaries and tutor review are used to facilitate this process and convert ideas into action plans for post-course implementation.

Just as it is necessary for a manager to know what will change when they first become a manager, so it is important for a manager moving into a senior position to recognise and understand the differences the new role brings in terms of role, skills and challenges. After these differences have been clarified, the programme looks at planning. Long term planning is a key part of the senior managers role and so the key subjects of strategic business planning and implementation are dealt with in depth on this course.

Senior managers are also responsible for the growth of the organisation, and crucial to achieving this is correct staff recruitment, on-going development of high performance and potential. All these areas are covered.

One of the biggest complaints in organisations of all sizes is poor communication. Senior managers must be great communicators and the course looks at senior management communication methods.

In summary, this course is the ideal preparation for those in, or about to be promoted to, a mangerment role at the senior level.
 
Tools
 
Key Details
Duration3 days
 
£1,690
per delegate
 
 
Bookings Helpline: 01933 233884 (Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).