01933 233884
Tweet
Need help? Click here to request call
Call Back Request
Your name *:
Mr
Miss
Mrs
Ms
Dr
Telephone number *:
Email address (optional):
Message:
Send
Cancel
Your call back request will be prioritised. Phone messages may also be left out of hours on
01933 233884
where you may leave your name and number and we will call you back ASAP.
Our office hours are Monday to Thursday 8:00am to 5:30pm, and Friday 8:00am to 5:00pm.
If you want to contact us by email please send to
enquiries@bookmycourse.co.uk
.
Home
Business &
Management
Finance, Law
& Accounting
Health, Safety
& Environment
Human Resources
& Training
IT &
Computing
Quality &
Improvement
Sales &
Marketing
Specialised
Sectors
Assertiveness at Work
Categories:
Assertiveness Skills Training Courses
Course Overview
Course Dates
Need course dates or locations to suit you?
CLICK HERE TO SEND ENQUIRY...
This Assertiveness at Work training course is held in London in the South East, Birmingham in the Midlands, Bristol in the South West, Leeds and Manchester in the North and Edinburgh in Scotland. Please select the Course Dates Tab above to see current course dates, or select a category link above to see more course and location options.
Assertiveness at Work.
About the Course:
This course is about being more effective, positive and competent in the workplace, learning to be specific, stay relevant and achieve positive outcomes. It will help you make a plan for realistic change and enable you to realise the benefits of assertive behaviour. You will learn to say no effectively, give and receive criticism and recognise and deal with fear.
Course Overview:
- Define assertiveness
- Benefits of being assertive
- Be assertive in the right situations
- Understand different levels of assertiveness
- Self-perception questionnaire
- Submissive/aggressive behaviours, their definition and body language
- The difference between submissive, aggressive and assertive behaviour
- The six elements of assertiveness
- Listen, understand, say what you think and feel
- Be specific, stay relevant and achieve positive outcomes
- Barriers to assertiveness
- Recognise and deal with fear
- Assertive techniques
- Persuasion skills and coping with criticism
- Action What have you learned?
- Apply learning to your own situation
- Plan for realistic changes
Need course dates or locations to suit you?
CLICK HERE TO SEND ENQUIRY...
Show Courses on Map
Hide Map
My Location
Reset zoom to show all pins
Results for
location
are highlighted in the table below.
Click here to remove highlight
1-1 of 1
Tip: Click column names to sort. Click start dates to see scheduled days
Location
Region
Course Start Date
No. Days
Web price ex.VAT
Course Status
London
London
Wed 19 Jun 13
2
£960
CLICK TO ENQUIRE
CLICK TO BOOK
Tools
Print
Back
Send to Friend
Enter your
friend's email address
to send them a link to this course:
Enter
your name
and a short message:
Send
Cancel
Key Details
Provided by:
Training Course Provider E049ER
Duration
2 days
£960
per delegate
Bookings Helpline: 01933 233884
(Monday to Thursday - 8:00am to 5:30pm and Friday 8:00am to 5:00pm).
© 2007-2011 Book My Course Limited. All rights reserved.