Assertiveness at Work
Categories: Assertiveness Skills
Assertiveness at Work

Duration:
One day

Objective
The aim of this course is to enable delegates to use a more confident approach when developing productive working relationships.
This Assertiveness at Work training programme defines assertive behaviour, and shows how it can assist in dealing with others and
different situations. It encourages delegates to take responsibility for their own development, and enables them to communicate with
more confidence and develop positive responses to a wide range of situations.

Contents
By the end of this course each delegate will be able to:
Recognise and explain the differences between aggressive, assertive & passive behaviour
Describe the benefits of assertive behaviour
Deal with fear positively
Move from negative to positive ways of thinking & talking
Take control through positive body language techniques
Use an influential style of behaviour for getting ideas accepted
Deal with difficult people in a more confident manner

Who should attend
Managers and professional staff who wish to enjoy greater confidence when communicating with others.

Course benefits
Handling people and situations at work with confidence
Achieving results through improved communication
Resolving issues before they arise as problems
Dealing with sensitive situations
Enhance your own image, self-esteem and confidence

Additional information
This course is designed to give delegates the opportunity to learn, practice and receive feedback on the skills and behaviours they
want to develop.

Certificates
All delegates who successfully complete this course will receive a certificate of attendance.

Trainers background
The trainer for this course has extensive experience in design and delivery of assertiveness training. They have been successfully
delivering training to both public and private sector organisations for over twelve years and previously held a number of senior
management positions in industry.
 
Course Dates
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LocationDistance (approx)Course Start DateNo. DaysWeb price ex.VATCourse Status 
Aberdeen Doubletree by Hilton537 miles Mon 16 Feb 09 1£285      CLICK TO ENQUIRE
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Edinburgh - Channings Hotel424 miles Wed 18 Feb 09 1£255      CLICK TO ENQUIRE
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Newcastle281 miles Thu 19 Feb 09 1£275      CLICK TO ENQUIRE
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Manchester204 miles Fri 20 Feb 09 1£295      CLICK TO ENQUIRE
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Inverness561 miles Mon 18 May 09 1£245      CLICK TO ENQUIRE
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Glasgow406 miles Wed 20 May 09 1£245      CLICK TO ENQUIRE
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Birmingham118 miles Thu 21 May 09 1£335      CLICK TO ENQUIRE
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Bristol118 miles Fri 22 May 09 1£335      CLICK TO ENQUIRE
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London2 miles Wed 27 May 09 1£275      CLICK TO ENQUIRE
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Aberdeen Doubletree by Hilton537 miles Mon 21 Sep 09 1£285      CLICK TO ENQUIRE
    CLICK TO BOOK
Edinburgh - Channings Hotel424 miles Wed 23 Sep 09 1£255      CLICK TO ENQUIRE
    CLICK TO BOOK
Newcastle281 miles Thu 24 Sep 09 1£275      CLICK TO ENQUIRE
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Manchester204 miles Fri 25 Sep 09 1£295      CLICK TO ENQUIRE
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Inverness561 miles Mon 07 Dec 09 1£245      CLICK TO ENQUIRE
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Glasgow406 miles Wed 09 Dec 09 1£245      CLICK TO ENQUIRE
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Birmingham118 miles Thu 10 Dec 09 1£335      CLICK TO ENQUIRE
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Bristol118 miles Fri 11 Dec 09 1£335      CLICK TO ENQUIRE
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London2 miles Mon 14 Dec 09 1£345      CLICK TO ENQUIRE
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Tools
 
Key Details
Duration1 day
 
£385
per delegate