The training encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and how to ask for the support they need in order to maximise their contribution.
This personal development training course is available throughout the UK.
CPD Value 5.5 Hours
CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).
People who attended this Advanced Telephone Prospecting also attended the following courses:
Personal Effectiveness, Personal Development for Professionals, Preparing Yourself for Interview, CV Writing & Interview Confidence Building
The Course Suits
Anyone who is appraised in their current role.
-Develop the skills associated with appraisal interviewing.
-Explore some of the underlying issues of appraisal
-Produce an opportunity to share ideas about, and experiences of, appraisal.
09.30 - 10.00 Coffee and Course Objectives
10.00 - 10.45 Purpose of Appraisals and Reviews (Outcomes of appraisals, benefits of appraisals, concerns with appraisals)
10.45 - 11.45 The Process (The appraisal cycle, the timetable, the pre-appraisal meeting, attitudes, what can and cannot be achieved in an appraisal)
11.45 - 12.45 Appraisee Preparation (Review of activities, collection of relevant information to inform reviews, perceived developments, tips for preparation)
12.45 - 13.45 Lunch Break
13.45 - 14.45 The Appraisal Interview (Relationship achieving, interpersonal skills, problem issues, conversation skills, questioning techniques)
14.45 - 15.30 Target Setting (SMART targets, personal objectives, organisation objectives)
15.30 - 16.30 The Follow-Up (Monitoring, observations, staff development)
16:30 Summary & Action Plans Agreed
The course either has new dates in data loading, or is only run as a dedicated or In Company course.