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Appraisal Interviewing
Categories:
Appraisal Systems
Appraisal Interviewing.
About the Course:
Too often appraisals become an adversarial meeting where the manager has difficulty getting their point across successfully and the appraisee becomes defensive and closed to change. As a result managers learn to loathe them and employees fear them. This course will give you a number of approaches and a wealth of techniques and tactics to ensure that the appraisals that you conduct are structured, productive and positive.
Course Overview:
- Setting clear objectives
- Selling the value of the appraisal process
- Clarifying roles and purpose
- Defining clear performance standards
- Assessing and monitoring performance
- Setting clear and effective goals
- Delivering constructive feedback
- Managing performance
- Developing individuals and team members
- Establishing training and coaching needs
- Appropriate motivational techniques
- Dealing with 'difficult' appraisees
- Communication skills
- Effective questioning techniques
- Summarizing to obtain agreement and buy-in
- Develop confidence and self-esteem
Course Dates
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Key Details
Provided by:
Reed Learning
Duration
1 day
£499
per delegate