Contact Us
|
About Us
|
FAQs
Home
Business &
Management
Finance, Law
& Accounting
Health, Safety
& Environment
Human Resources
& Training
IT &
Computing
Quality &
Improvement
Sales &
Marketing
Specialised
Sectors
Advanced Telesales
Categories:
Telephone Skills & Telesales
Advanced Telesales.
Why attend?
Many staff get into comfortable habits on the phone and stop pushing themselves. All salespeople that use the phone can constantly improve and this event shows the secrets and strategies of experience telemarketers and telemarketing managers.
Who should attend:
- Field sales people
- Telesales operatives looking to improve their results
- Customer service representatives moving into sales
What will they learn:
-
Non-verbal ways of persuasion
- The critical first 7 seconds
- Persistence pays: how to stay with the chase with aggravating
- Motivating yourself to attain the bigger goals
- Alternative methods of obtaining the order
- Projecting your personality
- Smoothing the performance curve
- Sophisticated technique for getting to the decision maker
- Handling the gatekeepers
- Qualifying the appointment: reducing no-shows
- Using voicemail to your advantage
- Negotiating the win-win
- Pareto principle to maximise efficiency
Testimonial:
It was really good! It taught me a lot and helped with my phone technique and how to approach cold calling - excellent all round!
Andy S, 1st Choice Recruitment
What you get:
- Refreshments and finger buffet
- Plus pre-course questionnaire
- plus FREE 120-page book: “The A&P guide to skills and strategies to selling more of your goods or services” (worth £14)
- plus goody bag with over a dozen useful sales objects
- plus course manual
- plus post course-activity plan
- plus one month online support
- plus 20% discount on any future booking for that delegate (worth £70)
- plus subscription to sales newsletter
- plus a year of sales tips weekly email bulletin (worth £19)
A&P reserves the right to vary any content prior to, during or after any course
Course Dates
Need course dates or locations to suit you?
CLICK HERE TO SEND ENQUIRY...
1-2 of 2
Tip: Click column names to sort. Click start dates to see scheduled days
Location
Distance (approx)
Course Start Date
No. Days
Web price ex.VAT
Course Status
Croydon
12 miles
Wed 15 Jul 09
1
£345
CLICK TO ENQUIRE
CLICK TO BOOK
London
1 miles
Fri 18 Sep 09
1
£345
CLICK TO ENQUIRE
CLICK TO BOOK
Tools
Print
Back
Send to Friend
Enter your
friend's email address
to send them a link to this course:
Enter
your name
and a short message:
Send
Cancel
Key Details
Provided by:
A & P
Duration
1 day
£345
per delegate