Advanced Communication Skills
 "This is an "Elite Masterclass Course" in the art of communicating, networking, motivating & building rapport"

****Please be advised that the price shown is a guide price based on 6 delegates attending the course. This is an In-House only course and your final price will be calculated upon enquiry. The final price will be dependent on your individual requirements.****

Course Overview

This is a 2-day in-house course designed to develop advanced communication techniques and strategies.

Communication goes far beyond the actual words that you say.

More importantly it's how you say it and the way that you act while you're saying it. It depends on the other persons view of the world and their preferred learning style with regards to absorbing information and what you say that will determine whether you are successful in this area or not. Effective communicators can elicit all of the action signals and communication strategies from a person and adopt their style to make sure that their communications are effective.

This course is all about providing you with the communications armoury for you to be able to communicate effectively with anyone and at any level, it goes far beyond a beginners guide to communication and focuses upon some more of the advanced communication techniques available.

You will learn how other people think and how they prefer to learn and thus you will be able to tailor your communications to maximize your effectiveness.

Who Will Benefit From The Course?
Senior and middle managers who already have good communication skills and want to take them to the next level

What Will You Gain From the Course?
• Learn how to develop different communicating strategies depending upon the other persons view of the world.
• Understand favoured learning styles of others and how to use this when communicating
• Learn how to build rapport with anyone at anytime
• Learn how others absorb information and the process they go through to make decisions and to communicate
• Develop verbal and non-verbal communication techniques
• Learn how to elicit thinking patterns through eye movement
• Learn how to tap into another person internal representation system
• Learn some NLP techniques to influence and sway another persons point of view

Sample Course Content
Below is an exact course content that we have used in the past, it gives you a flavour of some of the topics we will cover:

Communicating
Communicating with others
The communications process

Filter Systems
What happens to information when it comes in to our brain
What happens to information for it to get out!
How miscommunication occurs

Effective Communications
What makes up an effective communication?
The golden rules for effective communication
How people sort and categorise information

What is a meta programme?
How people sort information in their mind.
The 6 main sorting offices of the mind!

Internal Representational Systems
What is a representational system?
How people represent what you say into their own language
Techniques and strategies to communicate effectively with people with different systems

Eliciting thinking patterns through eye movements
How to know what people are thinking by their eye movements
How to tailor your communications by what you see
How to build rapport with anyone and at anytime

What is rapport?
The 6 elements of rapport building
How to give & receive feedback
The principles of giving constructive feedback
The 8 techniques of how to give effective feedback
How to receive feedback

Action planning & putting into practice
 
Course Dates
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The course either has new dates in data loading, or is only run as a dedicated or In Company course.
Tools
 
Key Details
Provided by:
MTD Management Training


 
Duration2 days
 
£500
per delegate